Greenwashing Translation Service: 15 claims explained edition
Sustainability language is often written to sound meaningful while staying…pleasantly foggy.
The problem is not that suppliers are evil cartoon characters twirling moustaches.
The problem is that vague claims shift risk onto the specifier.
That is you, your client, and the builder, all smiling politely while the brochure says something like “planet positive” and nobody knows what that means in real life.
Regulators have been pretty clear on this. Avoid broad, unqualified environmental claims. Be specific. Have evidence.
This post helps you assess sustainability claims by translating common phrases into:
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what they might mean
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what they do not prove
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what to ask so your specifications do not become interpretive dance
The Eco Edition 3-step claim test
Before a material makes it onto the finishes schedule, run the claim through this:
1) Define it
What is the claim, exactly? What is the boundary?
Is it the product, the packaging, the factory, or the CEO’s feelings?
2) Prove it
What evidence supports it, and is it accessible?
If the evidence is “trust us”, that is not evidence. That is a mood.
3) Name the trade-offs
What do you gain, and what does it cost?
Durability, maintenance, end-of-life, exposure, program risk, budget, install complexity. Pick your trade-off. Just do not pretend it does not exist.
What counts as “good evidence” (in simple terms)
You do not need to become an LCA specialist. You do need to know what the common evidence types generally mean.
EPD (Environmental Product Declaration): a documented summary of environmental impacts, based on life cycle assessment.
HPD (Health Product Declaration): a standardised way to disclose contents and associated hazards. Disclosure is not the same as “healthy”, but it is useful.
Declare label: a clear disclosure format often described as a nutrition label for building products, including intentionally added ingredients and certain residuals above thresholds.
Use these tools to ask better questions, not to outsource judgement.
Translation card (the template I use)
If you want to make this simple to do when you assess sustainability claims, use the same mini-card every time:
Claim:
Translation:
What it does not prove:
Ask this (3 questions):
Spec note line (copy/paste):
You can copy the translations below straight into your research notes.
The 15-phrase translation list
1) “Eco-friendly”
Translation: A broad positive signal unless the benefit is defined.
What it does not prove: meaningful impact reduction across the full life cycle.
Ask this (3 questions):
Eco-friendly how, specifically (materials, emissions, waste, toxicity)?
Compared to what baseline product?
What evidence supports it (EPD, test report, verified program)?
Spec note line: Claim qualified as ___; baseline ___; evidence ___; boundary ___.
2) “Sustainable”
Translation: A value statement unless the sustainability attribute is defined and scoped.
What it does not prove: low carbon, low toxicity, ethical sourcing, durability, circularity (all of them, at once, forever).
Ask this:
Which sustainability attribute is being claimed?
What is the scope (product, manufacturing, packaging, corporate)?
What evidence supports it, and is it accessible
Spec note line: Sustainability claim defined as ___; scope ___; evidence ___.
3) “Green”
Translation: Shorthand for “good for the environment” with no detail.
What it does not prove: any particular environmental benefit.
Ask this:
What specific environmental benefit is being claimed?
What are the conditions or limitations?
What data backs it up?
Spec note line: “Green” claim translated to ___; evidence ___; limitations ___.
4) “Natural”
Translation: Could mean bio-based content. Could mean marketing. Could mean “contains a tree somewhere in the supply chain.”
What it does not prove: safer for humans, lower VOCs, better environmental outcome.
Ask this:
What ingredients and percentages are considered “natural”?
Is there full ingredient disclosure (HPD/Declare or equivalent)?
Any added binders, preservatives, antimicrobials, flame retardants?
Spec note line: Natural claim supported by disclosure ___; exclusions ___.
5) “Non-toxic”
Translation: Often means “meets a particular test” or “not acutely toxic in one context.”
What it does not prove: safe in all uses, for all occupants, for all exposures over time.
Ask this:
Non-toxic under what definition or standard?
What hazards have been screened and disclosed (HPD)?
What about install exposure and maintenance products
Spec note line: Non-toxic defined by ___; disclosure level ___; scope ___.
6) “Low VOC”
Translation: Lower VOC under a specific test method or threshold.
What it does not prove: “healthy”, “non-toxic”, or low odour, and it says nothing about everything else in the formulation.
Ask this:
Low VOC per which standard or test method, and what limit?
VOC content or emissions testing, and under what conditions?
Any full disclosure (HPD/Declare) for the rest of the chemistry
Spec note line: Low VOC per ___ (limit ___); test method ___; scope ___.
7) “Zero VOC”
Translation: Often means “below a defined threshold”, not literally zero.
What it does not prove: no emissions, no irritants, no additives, no maintenance impacts.
Ask this:
What threshold defines “zero”, and what test method?
Is it measured after tinting, or base only?
Any ingredients disclosed that still matter for health?
Spec note line: “Zero VOC” threshold ___; method ___; tinting included Y/N.
8) “Carbon neutral”
Translation: Often “emissions + offsets” unless clearly defined.
What it does not prove: low embodied carbon, reduction-first approach, low impact overall.
Ask this:
Carbon neutral for what boundary (product, project, company)?
What is included and excluded (scopes or life cycle stages)?
Is it reduction-first or offset-heavy, and is it verified?
Spec note line: Carbon neutral boundary ___; method ___; verification ___; reduction vs offsets ___.
9) “Net zero”
Translation: A target or status that depends on scope, timeline, and method.
What it does not prove: low impact today, or that the product itself is low carbon.
Ask this:
Net zero by when, and for what boundary?
What is the transition plan and interim milestones?
Verified or self-declared
Spec note line: Net zero boundary ___; date ___; milestones ___; verification ___.
10) “Climate positive”
Translation: A stronger claim than neutral, often unclear.
What it does not prove: a net benefit after full life-cycle accounting.
Ask this:
How is “positive” calculated (life cycle, use phase, offsets)?
Compared to what baseline?
Is the methodology transparent and verified
Spec note line: Climate positive method ___; baseline ___; verification ___.
11) “Made with recycled content”
Translation: Some portion contains recycled material.
What it does not prove: the whole product is low impact, recyclable, or non-toxic.
Ask this:
What percentage is recycled content, pre-consumer or post-consumer?
Where is it in the product (core, backing, coating)?
Any trade-offs (durability, emissions, additives)?
Spec note line: Recycled content ___% (pre/post ___); location ___; trade-offs ___.
12) “Recyclable”
Translation: Could be recyclable in theory. Real-world depends on infrastructure and product design.
What it does not prove: it will be recycled in your project context.
Ask this:
Recyclable where the project is located?
Conditions (disassembly, contamination, take-back)?
What end-of-life pathway exists in practice?
Spec note line: Recyclable in location ___; pathway ___; conditions ___.
13) “Biodegradable”
Translation: Breaks down under certain conditions, over a certain time.
What it does not prove: it will break down in landfill or typical disposal routes.
Ask this:
Biodegradable under what conditions (industrial, home, marine, landfill)?
Over what timeframe?
Any residues or additives of concern?
Spec note line: Biodegradable conditions ___; timeframe ___; residue risks ___.
14) “Compostable”
Translation: Often industrial compostable unless stated otherwise.
What it does not prove: it is compostable in home compost or accessible programs.
Ask this:
Home compostable or industrial compostable?
Certified to which standard?
Is there a local facility that will accept it?
Spec note line: Compostable type ___; certification ___; local pathway ___.
15) “Responsibly sourced”
Translation: A sourcing claim that needs specifics. “Responsible” to whom, and verified how?
What it does not prove: ethical labour, traceability, deforestation-free supply, low carbon.
Ask this:
What standard or certification defines “responsible”?
What is traceable, and to what level (forest, mill, factory)?
Any chain-of-custody documentation?
Spec note line: Responsible sourcing standard ___; traceability ___; chain-of-custody ___.
How to use this in a real project (quick workflow)
Highlight any of the 15 phrases on the spec sheet.
Fill in the translation card (it takes 2–3 minutes once you get used to it).
Ask for evidence and boundaries.
Record one line in your schedule: claim, boundary, evidence, trade-off.
There you have it – that is the whole method. I hope it’s helped you to understand how to assess sustainability claims.
And yes, it is mildly annoying that we have to do this.
The alternative is trusting the phrase “planet positive” and hoping for the best, which is not a strategy. It is a personality trait.
Lastly…
- If you want to specify sustainable and healthy materials with more confidence, subscribe to the weekly spec notes. It’s a short, practical email for architects and designers with clear trade-offs, greenwashing red flags, and client-friendly wording you can actually use in projects.
- Know someone working on a materials board or finishes schedule who keeps getting stuck in “eco-friendly” grey areas? Share this post with them. It might save them an hour (and a headache).